Privacy policy

Lumeva Lighting (“we,” “us,” “our”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. Questions? Email help@lumevalighting.com (subject: Privacy request).

• Personal information: name, email, phone, shipping and billing addresses.
• Payment information: processed by Stripe; we do not store card numbers.
• Order information: products purchased, order history, installation booking details.
• Communications: messages sent through our contact form, email, or support.
• Device information: browser type, IP address, device type — collected through cookies.

• Process orders and installation bookings.
• Send order confirmations, shipping updates, and receipts.
• Respond to inquiries and provide customer support.
• Send newsletter and offers (only with your opt-in consent).
• Improve our website, products, and services.
• Detect and prevent fraud.
• Comply with legal obligations.

• Essential cookies: required for the site to function (cart, sessions).
• Analytics cookies: help us understand traffic and improve UX.
• Marketing cookies: measure ad campaign effectiveness (only set after consent).

We do not sell your personal information. We share data only with processors needed to run the business:

• Stripe — payment processing.
• Resend — transactional email delivery.
• Supabase — encrypted data storage.
• Vercel — site hosting and analytics.

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email help@lumevalighting.com (subject: Privacy request) and we'll respond within 30 days.

We may update this policy. Material changes will be announced via email to registered customers and the “Last updated” date on this page.